Two weeks ago, I submitted my game (created with the defold engine) to Apple for review. And got the following message:
*Upon further review of the activity associated with your Apple Developer Program membership, we have determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity. Therefore, your Apple Developer Program account has been flagged for removal. *
We found that your app is in direct violation of the Apple Developer Program License Agreement, which states:
"You will not, directly or indirectly, commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use).”
During our review, we found a pattern of manipulative or misleading behavior that violates the Apple Developer Program License Agreement. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in Resolution Center, engaging in misleading purchasing or bait-and-switch schemes, and other dishonest or fraudulent activity within or outside of the app.
I have filed an huge appeal to Apple with the following content (very briefly, harsh language removed ):
- Account is new!!!
- I didn’t violate anything
- Please, correct your mistake
Today I have received the following email:
Thank you for contacting the App Review Board.
We are writing to let you know the results of your appeal for your app, Solitaire Jazz Travel.
The App Review Board has evaluated your app and determined that your Apple Developer Program account will not be terminated.
However, upon further review of this app, the following issue was discovered during our evaluation:
### Performance 2.3.1
We discovered that your app contains obfuscated code, selector mangling, or features meant to subvert the App Review process by changing this app’s concept after approval to the App Store.
The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.
1.Game made with defold
2. I used the following dependencies/assets/plugins
Game if fully completed i ready for production, but I will not be able to submit it to Apple until I figure out the above problem
Please help me to solve this problem!
Thanks all in advance.