Defold stuck at splash screen

#1

Hello,

I’ve just downloaded Defold and attempted to run it. However, it is stuck on the splash screen. I’ve tried running it as administrator with the same results. I do not get any kind of errors that I can see, I also rebooted my machine and tried it. Here are my specs:

Windows 7 pro 64 bit
6 GB ram
I downloaded the 64bit version of Defold
Let me know if you need anything else to help troubleshoot and I’ll get it to you. Thanks!

#2

Where did you unzip and run from? User home folder? Root of C:/ drive? Program Files?

#3

I downloaded to Downloads folder, unzipped there and ran it from there.

#4

Can you check the log files? I think they end up in C:\Users\your.name\AppData\Local\Defold.

#5

I think I found the log file. Is there something in there specifically I should be looking for, or should I upload the file? There seems to be a lot there.

#6

Send me a pm with the log(s) and I’ll have a look tomorrow!