Could not Establish an SSL Connection

Questions
1

Hi There,

I have encountered an issue with Defold when trying to download on of the Tutorial from the ‘From Tutorial’ section.
I am getting ‘Could Not Establish an SSL Connection’
Remote Host Terminated the handshake.

Defold%20Error
Defold%20Error551×409 15.3 KB

This was working last year so i am not sure why it has stopped?
The firewall is allowing Defold.
I tried to follow the FAQ but it is trying to find a file that doesnt exist?

I cant find anything else on this issue and i need to get it resovled ASAP.

2

I tested here on Win 10 and it is working for me so likely something local for you that is an issue.

Check the editor log? Might be more info there.

C:\Users\Your Username\AppData\Local\Defold

Possibly try some of the steps mentioned here for resetting SSL

Redirecting

See if you can update Windows.

1 Like
3

Hi,

Yes this just a local issue. Something is getting blocked but i cant find what is it.
This was 100% working last year at our site. Nothing has been changed to generate this error.

Editor Log is attached. I deleted the old one, opened up Defold and tried to download one of the Tutorials. The contents of the log file dont make sense to me so not sure if itll be any help. editor2.2021-02-04.txt (24.4 KB)

Windows is up to date.

The article that you sent as well did not resolve the issue.

4

I don’t see anything in the log that is obvious, maybe those errors in the launcher/splash part of the editor are not logged currently.

Try to go through general diagnostics for SSL such as ones mentioned in the link above. Try to fix your CA.

See if deleting the http cache here helps (complete guess, no idea if it’s connected to the issue)

C:\Users\Your Username\AppData\Roaming\Defold

I think the examples are hosted on github so see if other applications can connect to it without issue?

5

CA is fine.
We dont have any other issues with SSL except for with Defold.

There is no Defold folder within the Roaming folder.
I deleted the one in the Local folder and tried again and still the same issue.

There is no issue with Github. Can access it without a problem. I dont have any other apps that need to access github directly however.

6

Can you test connecting through a VPN?

7

Unfortunatly not.

I am the IT person at a school and we restrict all VPN’s at the school.

8

An alternative you can do right now is locally host the example project zips.

Defold · GitHub
GitHub - defold/defold-examples: Defold Examples