It happens mostly on windows. and sims like 15-20 % of the players has this problem (right now it’s a 3 people out of 10)
When initial progress bar reached 100% (blue line on top of splash screen) then caption “Loading…” appeared and application stuck here
I’m not sure is this related or not, but the app is a vkontakte.ru application (russian social network) and it started through iframe
NotFoundError: The operation failed because the requested database object could not be found. For example, an object store did not exist but was being opened. dragonkid.js:1
IDBFS.getRemoteSet/< https://dragon_vk.pipler.in/dragonkid.js:1:1378463
IDBFS.getDB/req.onsuccess https://dragon_vk.pipler.in/dragonkid.js:1:1377667
And to fix this problem i have to enable storrage section in firefox developer tools and then delete “/data” section
Is this something wrong with my app. or maybe there is some more easy workaround for players. because developer console is a bit complex for them.
p.s. I’m not sure. but i found similar issue on the unity forums and it could be related to the browser local cache. and switching browser usually helps (as another browser cache could be empty). or restart PC.
But i can’t make any synthetic test for this =( I tried to run 10 different defold games but the issue is not in a local cache but sims like in IndexDB and need to run out of this space somehow - by default it’s 5mb space.
I can’t reproduce this bug, so i don’t know whether disable persistent storage helps or not.
This issue happens on chrome and mozile on windows machines. I hasn’t faced this on my mac.
Ouch, that’s irritating! I would suggest disabling persistent storage (of course, if that is possible in your game) anyway just to see if the number of reports go down. Then it might be good to track game progress server side instead of locally.
But issue added, so we will look into it, but I don’t have a timeframe for it sadly.
DEF-2539
