PlayFab Defold SDK Error (DEF-3789)(SOLVED)

**Dragosha** · October 5, 2018, 6:58am

Nothing new

This error stable on Windows PC. In my game Playfab works on HTML5, Android, MacOS, iOS but “-5 error” on PC.

**britzl** · October 5, 2018, 3:51pm

I’ll create a ticket to investigate this when I get back to the office on Monday

**reydvires** · October 6, 2018, 5:06am

After I try to switch project between Mac and Windows to use defold for PlayFab, I agree with @Dragosha that this issue happend only on Windows.

**britzl** · October 8, 2018, 6:00am

Can you provide me with the url that fails so that I can try it here?

**reydvires** · October 8, 2018, 9:31am

Ok, its sent to your PM

**Vik** · February 16, 2019, 6:08pm

this has a solution? I have the same error

**britzl** · February 17, 2019, 12:29pm

I must admit that I forgot to investigate this further. Create DEF-3789.

**Vik** · February 17, 2019, 12:44pm

thanks

**Vik** · March 8, 2019, 11:39pm

Hi, any news with the problem? need to use playfab, and I have 3 months left. thanks

**britzl** · March 9, 2019, 6:34am

It’s in our current sprint (started Monday and lasting two weeks). The task hasn’t been looked at yet but will get picked up next week.

**Vik** · March 9, 2019, 12:14pm

Great job

**AGulev** · March 12, 2019, 7:10am

Could you please change timeout for http request in game.project or in playfabhttps_defold.lua http request?

**Dragosha** · March 12, 2019, 7:34am

after added timeout to http.request options an error has changed to

WARNING:DLIB: Unhandled ssl status code: -261
ERROR:SCRIPT: HTTP request to 'https://XXXX.playfabapi.com/Client/LoginWithCustomID?sdk=DefoldSdk_0.52.190304' failed (http result: -1  socket result: -1000)

**britzl** · March 12, 2019, 12:55pm

We (@AGulev and @inactive-vilse) are investigating this. The problem is that this is far from 100% reproducible on the Windows machines and network we have available. It’s some kind of SSL handshake problem most likely.

**andreas.strangequest** · August 16, 2019, 8:33am

Do we have any news about this?
Just picked up Playfab again for our next game and my collegues in office with Windows experience the same problem. I have verified with my Windows computer from home and getting the same error. MacOSX works just fine.

WARNING:DLIB: Unhandled ssl status code: -261
ERROR:SCRIPT: HTTP request to 'https://****.playfabapi.com//Client/LoginWithCustomID' failed (http result: -1  socket result: -1000)

**britzl** · August 16, 2019, 8:53am

No news. But we are planning a new sprint on Monday and will take another look then.

**Vik** · August 16, 2019, 3:59pm

I have this problem too.

In windows 7 with cable works

in windows 10 with cable works in my home , in other routers does work.
in windows 10 with wifi doesnt work

**pawel.jarosz21** · September 10, 2019, 3:18pm

For me, it’s not working on Win 10 with wifi too

**Mathias_Westerdahl** · September 10, 2019, 4:31pm

In the next release 1.2.162 (monday), we’ve updated our SSL library which should solve this issue.

**AGulev** · September 16, 2019, 12:29pm

Solved in 1.2.162