# Region.jsm: Failed to fetch region Error: NO\_RESULT

**URL:** <https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826>\
**Category:** Questions\
**Created:** [November 16, 2020, 10:21pm UTC](https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826 "2020-11-16T22:21:54Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Epitaph64](https://forum-defold.b-cdn.net/user_avatar/forum.defold.com/epitaph64/32/39288_2.png) [@Epitaph64](https://forum.defold.com/u/Epitaph64)\
**Post date:** [November 16, 2020, 10:21pm UTC](https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826/1 "2020-11-16T22:21:54Z")

</div>

Getting an error when I updated my web game (HTML5 build). Has anyone seen this yet?

---

<div class="post-metadata">

**Author:** ![britzl](https://forum-defold.b-cdn.net/user_avatar/forum.defold.com/britzl/32/23_2.png) [@britzl](https://forum.defold.com/u/britzl)\
**Post date:** [November 16, 2020, 10:44pm UTC](https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826/2 "2020-11-16T22:44:40Z")

</div>

Seems to happen in Firefox, at least judging from a quick Google search. And something related to geographic region?!

---

<div class="post-metadata">

**Author:** ![Pkeod](https://forum-defold.b-cdn.net/user_avatar/forum.defold.com/pkeod/32/606_2.png) [@Pkeod](https://forum.defold.com/u/Pkeod)\
**Post date:** [November 16, 2020, 10:57pm UTC](https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826/3 "2020-11-16T22:57:32Z")

</div>

Could it be an extension causing it?

---

<div class="post-metadata">

**Author:** ![Epitaph64](https://forum-defold.b-cdn.net/user_avatar/forum.defold.com/epitaph64/32/39288_2.png) [@Epitaph64](https://forum.defold.com/u/Epitaph64)\
**Post date:** [November 16, 2020, 11:56pm UTC](https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826/4 "2020-11-16T23:56:24Z")

</div>

Can’t be, I’m not using any extensions only plugins.

---

<div class="post-metadata">

**Author:** ![Epitaph64](https://forum-defold.b-cdn.net/user_avatar/forum.defold.com/epitaph64/32/39288_2.png) [@Epitaph64](https://forum.defold.com/u/Epitaph64)\
**Post date:** [November 16, 2020, 11:57pm UTC](https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826/5 "2020-11-16T23:57:41Z")

</div>

I think you’re right, I tried in Microsoft Edge and there were no issues with this. I’ll see if I can figure out some workaround.

---

<div class="post-metadata">

**Author:** ![Pkeod](https://forum-defold.b-cdn.net/user_avatar/forum.defold.com/pkeod/32/606_2.png) [@Pkeod](https://forum.defold.com/u/Pkeod)\
**Post date:** [November 17, 2020, 2:55am UTC](https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826/6 "2020-11-17T02:55:37Z")

</div>

I should have been more specific in this case, meant Firefox Extensions / Add-ons could be causing this possibly?

---

<div class="post-metadata">

**Author:** ![Epitaph64](https://forum-defold.b-cdn.net/user_avatar/forum.defold.com/epitaph64/32/39288_2.png) [@Epitaph64](https://forum.defold.com/u/Epitaph64)\
**Post date:** [November 17, 2020, 4:23am UTC](https://forum.defold.com/t/region-jsm-failed-to-fetch-region-error-no-result/66826/7 "2020-11-17T04:23:00Z")

</div>

Hmm, I disabled AdBlocker and the game loaded. I then re-enabled it and it still is loading. Maybe it’s something to do with that then? Or else it’s been fixed already 😃