Infinite downloading data from server

I created a new project. I try to open my project but program cant download data from server. Infinite downloading from server.

I haven’t heard of this issue recently. I assume you can open other projects?

I had a similar problem yesterday and restarting Defold solved the issue for me.

How did you restart Defold?

Like with any program. You close it and then start it again. :wink:

The problem could be that the Defold-editor forgets that you have been logged in after a while.
So for several hours after logging in you can open projects and synchronize as usual. But for me about once a day the editor loses the connection which leads to the infinite downloading problem described above.

When i try to reconnect by opening another project the editor is able to show me a list of my projects, but as soon as i try to open any of them, i get an error.

The only solution that worked for me so far was to restart the editor. Only then it seems to be able to get a proper connection. When this happens the next time, i will post the exact error message.

Problem is that i dont have any error message. I tried to restart Defold and open it again. Nothing happened. After i decided to reinstall Defold and situation didnt change.

Hello!

I know we’ve had issues with download speeds pretty recently. @Mikael could probably look into it and check so there isn’t any problem specifically with your requests, or your projects.

In the editor directory there should be a subdirectory called branches. Within that directory there should be at least one directory with a number as it’s name, that number is the project’s ID. A complete example of the filepath could be E:\defold\branches\2315.

Could you please look up the ID of the project that you are experiencing problems with and give it to either me or @Mikael?

Regards,
Jakob

I have resolved the problem. I reinstalled my Windows.